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At the moment, we only accept online orders for shipments to addresses in the USA.
For shipments to other countries, we suggest you to contact us.
It depends on stock availability. For items available in stock, it will take 5-7 business days to arrive. Otherwise, deliveries can take anywhere from 10-19 days.
We want to make the online purchase of your Inventis products quick and easy. So you can use any of these payment options:Visa, MasterCard, American Express, Discover, Apple Pay, JCB, Diners Club
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help.
All items are subject to a 25% restocking fee if returned within 15 days in resell condition. Just email us directly and we’ll take you through the process.
Inventis guarantees audiometers, tympanometers and video-otoscopes against defects of materials and workmanship for a period of two years from the date of shipment.
Inventis guarantees the accessories (transducers, cables, patient button) against defects of materials and workmanship for a period of ninety (90) days from the date of shipment.
If you own an equipment, make sure to register your device at http://my.inventis.it from where you can download the latest software and access extra resources.
The same portal allows you to directly contact our Customer Care department and receive technical assistance.
You can contact us through our contact page! We will be happy to assist you.